Delivery & Returns
Hassle-Free Shopping with DreamDen
We want your DreamDen experience to be smooth from start to finish. That’s why we offer reliable delivery and a simple returns process. Whether it’s getting your new bed delivered on time or handling a return, we’re here to make sure everything goes as easily as possible. Read on for more details about our delivery options and return policies.
Our Policies
Delivery Information
We offer fast and secure delivery straight to your door. Orders are typically processed within 2-3 business days, and you’ll receive a tracking link once your item is on its way. Shipping times may vary based on your location.
Easy Returns
If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery. The product must be unused, in its original packaging, and in the same condition that you received it. Contact our support team to initiate a return.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days.